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  • Purchasing policy
  • Order confirmation
  • Gift card
  • Sales tax
  • Shipping
  • Payment security
  • Payment types

    Q: Purchasing policy
    What is your purchasing policy?

    A: We have an unconditional money-back guarantee at any time if you are not pleased with your publication. Should you wish to contact us, please contact:

    Moments Publishing
    5315B FM 1960 West #152
    Houston, Texas 77069
    FAX: 281-379-2002
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    Q: Order confirmation
    Will I receive a confirmation of my order?

    A: Yes, a confirmation will be sent to your e-mail address.
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    Q: Gift card
    May I include a gift card with my order?

    A: Yes, please note your sentiment on the “gift card” portion of the order form. All books are shipped with a complimentary clear cellophane bag with ribbon and note card. You may wish to complete the gift card yourself if the order is being shipped to you.
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    Q: Sales tax
    Is there tax on my order?

    A: We charge tax on orders within Texas at a tax rate of 7.25% which is our Texas tax rate. For out-of-Texas orders, there is no tax added to your total.
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    Q: Shipping
    How do you ship?

    A: We ship USPS Priority Mail (2-3 days shipping time) unless you request otherwise. Shipping fee will be automatically added to your total.
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    Q: Payment security
    Is your Credit Card Processing Secure?

    A: Yes, we use PayPal’s secure service site for PayPal payments, and credit/debit card information outside of PayPal is collected using the SSL secure Thawte server.
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    Q: Payment types
    What type of payments do you accept?

    A: We accept Visa, Master Card, Discover, American Express, and PayPal payments.

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